Troubleshooting

Can't Join Meeting

Check if the meeting has ended or been cancelled
Verify your internet connection
Ensure you are logged into the correct workspace
Try joining using the meeting code

Audio or Video Not Working

Make sure your mic/camera is not blocked
Select the correct input/output device in meeting settings
Restart browser or device
Close other apps using your mic/camera

Browser Permissions

Allow microphone and camera in browser settings
Enable screen sharing permissions
Refresh the page after granting access

Recording Failed

Check if storage is full or restricted
Confirm you have permission to record
Ensure the meeting was longer than a few seconds
Retry recording after refreshing

Integration Errors (Google/Outlook)

Reconnect your calendar integration
Make sure calendar permissions are enabled
Verify your account has access to create events
Remove and re-add the integration if syncing stops

Loading or Connection Problems

Switch to a stable internet connection
Close bandwidth-heavy apps or tabs
Restart the browser
Try using another supported browser

Report a Bug

Gather screenshots or screen recordings
Note your browser, device, and time of issue
Send details to [email protected]
Include meeting code if the issue occurred during a meeting