Privacy & Security in Lenks.ai
At Lenks.ai, privacy and security are foundational — not optional.
This page explains what data we collect, how it is processed, where it is stored, and how you stay in control at every step.
Your Data, Your Control
We believe transparency builds trust.
You always know:
- What data is collected
- Why it's needed
- How it's protected
- How to access, export, or delete it
Lenks.ai never sells your data and never uses it to train AI models without explicit consent.
The Data Journey
Your Data Journey in Lenks.ai follows three simple stages:
- You Share – Data you provide or generate during use
- We Process – Secure processing and AI analysis
- You Get – Clear outputs, insights, and records
Each stage is protected by strict security controls and regional data residency.
What Data You Share
Account & Profile Information
Used to create and secure your account.
- Name, email, profile photo
- Organization, role, department
- Language, timezone, notification preferences
- Encrypted authentication credentials
Meeting & Scheduling Data
Used to host and manage meetings.
- Meeting titles, dates, and durations
- Participants and invitations
- Meeting settings (waiting room, recording, access rules)
- Recurring meeting patterns
Calendar Connections (Optional)
Only accessed if you enable calendar sync.
- Event times (free/busy)
- Scheduling availability
- Calendar provider (Google / Outlook / Apple)
Live Meeting Content
Processed only during the meeting lifecycle.
- Audio & video streams
- Chat messages
- Poll responses and reactions
How We Process Your Data
Data Residency & Hosting
All Lenks.ai data is hosted on:
Google Cloud Platform — Dammam Region (Saudi Arabia)
- All meeting data stays inside Saudi Arabia
- Fully compliant with PDPL & NCA
- No cross-border data transfer
Security & Encryption
- Encryption in transit (TLS)
- Encryption at rest (AES-256)
- Role-based access control
- Full audit logging
- Redundant backups within KSA
Google Cloud certifications include:
- ISO 27001
- SOC 2 Type II
AI Processing (When Enabled)
AI features only run when enabled by your workspace or admin.
AI Capabilities Include:
- Real-time transcription (Arabic-native & multilingual)
- Speaker identification
- Topic and decision detection
- Action item extraction
- Meeting summaries and insights
Important AI Guarantees:
- Your data is not used to train AI models
- No external AI vendors access raw data
- Processing remains within secured infrastructure
What You Get Back
Meeting Recordings
- Video and audio recordings
- Playback with timestamps
- Secure downloads
- Shareable links (permission-based)
AI Summaries & Reports
- Executive summaries
- Key discussion points
- Decisions made
- Action items with owners
- Speaker participation insights
Export formats:
- Word
- Email-ready summaries
Searchable Knowledge Base
Search across:
- Transcripts
- Decisions
- Action items
- Speakers
- Meeting history
Jump directly to exact moments in recordings.
Analytics & Insights
- Meeting frequency
- Engagement levels
- Participation trends
- Team productivity indicators
Data Retention & Lifecycle
Retention depends on your plan and settings.
- Meeting recordings & transcripts: configurable
- AI summaries: tied to meeting retention
- Audit logs: retained for compliance
- Account data: retained until deletion
You can delete content anytime.
Your Data Rights
You are always in control.
You can:
- Access your data
- Correct information
- Export data
- Request deletion
- Restrict processing
Manage these from: Settings → Privacy & Security
Compliance & Commitments
Lenks.ai follows strict compliance standards:
- Saudi PDPL
- NCA controls
- Enterprise security best practices
- No data resale
- No unauthorized access
- No AI training without consent
Need More Information?
- Support: [email protected]